At Trans State Logistic LLC, we aim to make your dispatching experience as smooth and stress-free as possible. Below are answers to some of the most commonly asked questions about our services.
What services does Trans State Logistic LLC provide?
We provide comprehensive truck dispatching services, including load matching, rate negotiation,
route planning, and 24/7 support. We also handle back-office tasks such as invoicing, paperwork
management, and broker/carrier negotiations.
How do I get started with your dispatching services?
Getting started is easy! Simply contact us via phone or our website, and one of our
representatives will walk you through the onboarding process. We will gather some basic information about your trucking business, routes, and preferences, and assign you a dedicated
dispatcher.
Do I need to have my own authority to use your services?
Yes, you need to have your own operating authority (MC number) and insurance to work with
us. We work with both owner-operators and small fleets who are fully licensed and compliant
with FMCSA regulations.
What types of freight do you dispatch?
We dispatch a wide variety of freight, including dry vans, reefers, flatbeds, and power-only
loads. We have access to a large network of shippers and brokers, ensuring we can find the best loads for your equipment type.
How do you find loads for my truck?
We use advanced technology and our established network of shippers and brokers to find high-paying loads. Your dedicated dispatcher will look for loads that fit your preferred routes and schedules and negotiate the best rates on your behalf.
How much do your dispatching services cost?
We offer competitive, transparent pricing based on a percentage of the loads we secure for you.
There are no hidden fees, and we only get paid when you do. Contact us for a personalized rate
quote based on your specific needs.
What if I have my own loads?
You are free to run your own loads! We are flexible and can complement your business by
dispatching loads when needed. You can also decide which loads to accept and reject, giving you
full control over your schedule.
Can I decline a load?
Yes, you have complete control over which loads you accept. We understand that every driver
has different preferences, and our goal is to provide you with options that align with your
business needs.
Do you offer 24/7 dispatching?
Yes, we offer 24/7 dispatch support. Our team is available around the clock to assist with load
issues, route changes, or any other needs you may have while on the road.
Do you provide back-office support?
Yes, we offer full back-office support, including invoicing, paperwork management, and
payment tracking. We handle all the administrative tasks so you can focus on driving.
What makes Trans State Logistic LLC different from other dispatching companies?
We pride ourselves on providing personalized services, top-tier customer support, and
transparent communication. Each client is assigned a dedicated dispatcher who understands their
needs and helps optimize their operations for maximum profitability. Our goal is to form long-
term partnerships that help your business grow.
How do you ensure I get the best rates?
Our experienced dispatchers are skilled negotiators who know how to secure top-paying loads.
We monitor market trends and use our strong relationships with shippers and brokers to get you
the best possible rates for every haul.
How do I know when my load is ready?
Your dedicated dispatcher will keep you informed with real-time updates about load availability,
pickup, and delivery times. We ensure you have all the information you need before hitting the
road.
Can I choose my own routes?
Yes, we work with your preferences. You let us know which routes or regions you prefer, and we
tailor our dispatching services accordingly.
Still Have Questions?
If you have any other questions that aren’t covered here, feel free to reach out to us directly. Our team at Trans State Logistic LLC is always ready to help!